What does an OMS do?

While the terms inventory management system and order management system tend to be used interchangeably, there is a difference between the two. An inventory management system helps you figure out what people want and need so you can stock up on those items. On the other hand, an order management system helps you handle the orders that are coming in in real time. A traditional OMS system is installed on a company’s own servers, so the company has full control over the system and its features. Traditional OMS systems are also generally more expensive than cloud-based systems, since they require upfront costs for hardware and software.

On the other hand, a cloud-based OMS enables eCommerce businesses to track orders for goods and services from a centralized dashboard that can be accessed by your staff anytime, anywhere on any internet-connected device. In general, it can help you better organize orders into a coherent and manageable workflow by:

• Updating your website to reflect when certain items are out of stock
• Automating payment authorizations and integrating these with your shipping services
• Providing reports to customers about their order’s shipping status
• Automatically restocking products and materials once they dip below a certain level
• Automatically processing refunds and returns
• Monitoring your business while you’re on the go
• Storing data in a more efficient and less costly manner
• Ensuring your data is protected in the event of a disaster

What are the benefits of a cloud-based OMS?

Enhanced decision-making With a cloud-based OMS, you have all the information you need to make smarter business decisions at the tip of your fingers, including consumer behavior, market trends, and product performance.

Improved visibility A cloud-based OMS offers a consolidated view of your orders and inventory in real time, allowing you to stay on top of the entire fulfillment process so you never miss a sale. This also enables you to optimize inventory levels while minimizing surplus.

Additionally, an OMS gives you better visibility into your business’s processes, so you can easily identify issues and make the necessary adjustments to achieve operational efficiency.

Faster delivery When a customer places an order, your cloud-based OMS will choose the warehouse or fulfillment center closest to them as well as the method of fulfillment. A fulfillment request will then be sent automatically to the warehouse so the customer’s item can be immediately prepared and shipped out.

Fewer errors Using a cloud-based OMS allows you to automate various stages of order processing, eliminating the need to manually enter and update order details. This reduces the risk of error, increasing your eCommerce business’s operational efficiency.

Lower costs With fewer errors, you can save time and effort as you no longer need to correct inaccurate order information. This also means your business saves on labor. And because a cloud-based OMS requires virtually no hardware, you can also eliminate installation, maintenance, repair, and other associated costs.

As eCommerce continues to grow in popularity, a cloud-based OMS will become an essential tool for businesses that want to stay competitive. If you’re not already using a cloud-based OMS, now is the time to make the switch. Contact us today to learn more about this amazing tool.

First off, we need to clarify that an inventory management system is not the same as an order management system. The former is a solution for analyzing sales history and forecasting demand for product and raw materials. On the other hand, the latter is all about the here and now, as it tackles transactions as they happen.

What does an OMS do?

• Updating your website to reflect when certain items are out of stock
• Automating payment authorizations and integrating these with your shipping services
• Providing reports to customers about their order’s shipping status
• Automatically restocking products and materials once they dip below a certain level
• Automatically processing refunds and returns
• Monitoring your business on mobile/on the go
• Storing data in a more efficient and less costly manner
• Ensuring your data is protected in the event of a disaster

What are the benefits of an OMS?

Fewer errors Since an OMS allows you to automate various stages of order processing, it eliminates the need to manually enter and update order details. This reduces the risk of error, increasing your eCommerce business’s operational efficiency.

Lower costs With fewer errors, you can avoid having to rework inaccurate order information, saving you time and effort. This means your business also saves on labor. And because a cloud-based OMS requires virtually no hardware, you can eliminate installation, maintenance, repair, and other associated costs as well.

Better visibility A cloud-based OMS offers a consolidated view of your orders and inventory in real time, which allows you to stay on top of the entire fulfillment process so you never miss a sale. This also enables you to optimize inventory levels while minimizing surplus.

Not only that, but an OMS gives you better visibility into your business’s processes, so you can easily identify issues and make the necessary adjustments to achieve operational efficiency.

Faster delivery When a customer places an order, your OMS will choose the warehouse or fulfillment center closest to them as well as the method of fulfillment. A fulfillment request will then be sent automatically to the warehouse so the item can be prepared and shipped out immediately.

Enhanced decision-making With an OMS, you have all the information you need to make smarter business decisions at the tip of your fingers, from consumer behavior to market trends to product performance.

Improve your eCommerce business’s workflows and profitability with an OMS. If you need help choosing the right OMS platform for your company, give our experts a call today.